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Frequently Asked Questions

How do I add a second service when booking online?

Does Cypress ship the products it sells?


Yes we do on a somewhat limited basis.  Please contact us for details.

What is your cancellation policy?


We have a 24 hour cancellation policy. Please let us know as soon as possible if you need to change or reschedule your appointment, so that we may be able to accommodate other client requests. If you are redeeming a gift certificate and fail to show for your appointment, the value of your gift certificate will be considered redeemed in full. Thank you for your consideration and understanding.

How do I cancel a booking online?


When you make a new booking online, you'll receive an email.  In the text of that email, there is a link that you can click on to change or cancel your appointment. 

Still having trouble? 
Please refer to the top of this page and the list of our professionals and the best way to contact us should you need to reschedule.

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